Last Updated: 14/10/2025
Thank you for visiting https://imbahub.co.zw (the “Website”). Imbahub Empowerment Institute (“we”, “us”, “our”, “IHEI”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, share it, and your rights. By using or visiting our Website, you agree to the practices described in this Policy.
1. Definitions & Legal Basis
- Personal Data means any information relating to an identified or identifiable natural person.
- Processing means any operation performed on personal data (collection, storage, use, alteration, disclosure, deletion, etc.).
- Controller means the entity that determines the purposes and means of processing. In this case, IHEI is the data controller.
- Cyber & Data Protection Act (Zimbabwe): As of 2024, Zimbabwe’s Cyber & Data Protection regulations (SI 155 of 2024) require data controllers to be licensed and appoint a Data Protection Officer (DPO) if they process personal data from 50 or more individuals. (IFEX)
IHEI undertakes to comply with applicable law including the Zimbabwe Cyber & Data Protection Act, and all other applicable data protection regulations.
2. What Information We Collect
IHEI may collect and process the following categories of personal information:
- Information you provide directly
- Name
- Email address
- Phone number
- Postal address
- Any other information you submit via forms (e.g. contact forms, application forms, registration forms, newsletter sign-ups, event forms)
- Technical / Automatically Collected Data
- IP address
- Browser type and version
- Operating system
- Referring / exit pages & URLs
- Date & time stamps of your visits
- Pages you visit on our Website
- Cookies, web beacons, tracking technologies
- Third-party data
- If you interact with embedded content (videos, maps, social media), those third-party services may collect data.
- Analytics providers (such as Google Analytics, if used) may collect aggregate usage statistics.
3. How We Use Your Information
We use your data for purposes including but not limited to:
- Responding to your inquiries, requests, or feedback.
- Registering you for courses, events, newsletters, or other services.
- Providing information, updates, announcements, or marketing communications (with your consent where required).
- Improving and optimizing our Website: analyzing usage trends, monitoring performance, diagnosing technical issues.
- Complying with legal obligations (e.g. under Zimbabwe law).
- Preventing fraud, abuse, or security breaches.
4. Legal Basis for Processing
We rely on the following legal bases (where applicable):
- Consent – when you explicitly consent (e.g. signing up for newsletter).
- Contractual necessity – when processing is needed to perform services you have requested.
- Legitimate interest – for internal business administration, website improvement, security measures.
- Legal obligation – to comply with laws (e.g. data retention obligations, regulatory requests).
5. Sharing & Disclosure
We may share your personal information with:
- Service providers or third-party vendors who help us deliver our services (e.g. hosting, email services, analytics). They only receive data necessary to perform their functions.
- Legal or regulatory authorities when required by law.
- In case of business change: e.g. mergers, acquisitions, or asset sales.
- With your explicit consent for other purposes not described herein.
We will not sell your personal data to third parties for marketing purposes without your consent.
6. International Transfers
If we transfer your personal data outside Zimbabwe (or to servers/ third‐parties in other countries), we will ensure such transfers are done under adequate safeguards (e.g. contractual clauses, where required) or with your explicit consent, in accordance with Zimbabwe regulations.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined above, or as required by law. Once data is no longer needed, we will securely delete or anonymise it.
8. Cookies & Tracking Technologies
We may use cookies and similar technologies on our Website to:
- Provide improved functionality
- Save your preferences
- Track Website usage and analytics
- Monitor and fix technical issues
Most browsers allow you to refuse or delete cookies via settings. However, disabling cookies may affect the functionality of the Website.
9. Your Rights
Under applicable laws (including Zimbabwe’s Cyber & Data Protection Act), you have the right to:
- Access the personal data we hold about you.
- Request correction / updating of inaccurate or incomplete data.
- Request erasure (deletion) of your personal data, under certain circumstances.
- Object to or restrict processing of your data.
- Withdraw your consent at any time (where processing is based on consent).
- Data Portability – receive your data in a structured, machine-readable format, when applicable.
To exercise your rights, contact us using the details below. We may require proof of identity before processing your request.
10. Security
We implement appropriate technical and organisational security measures (encryption, secure servers, firewalls, access controls, staff training) to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. (Forvis Mazars)
11. Children’s Data
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have collected data from a child without parental consent, contact us, and we will delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. When we do, we will post the updated Policy on this page with a new “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Imbahub Empowerment Institute (IHEI)
Email: info@imbahub.co.zw
Address: 2 Castens Avenue, Belvedere,Harare, Zimbabwe
